1. First, please select the style you like. Then select the color and size on the product page. The most common colors are ivory, white and champagne. In addition, you can also customize your favorite color.
2. About size You can measure your bust, waist, and hips, and then choose the most suitable size according to our size chart or you can choose "custom size" and then note your bust, waist, and hips on check out page.
3.Then click 'Add to Cart', on the shopping cart page you can choose to enter your own size data. Finally, click 'Check out', enter your detailed delivery address, and pay by credit card or Paypal
4.We will make the dress for you after your order is successfully placed and then ship it to you.
Q: Can I pay with my Credit Card?
A: Yes, we accept all major Credit and Debit Cards which include but are not exclusive to Visa and MasterCard. In addition, we also support payment via Paypal
Q: I would like to cancel my order.
A: We support order cancellation within 24 hours after placing the order if the product has not yet started production. If you want to cancel the order, please contact us as soon as possible: support@girlwedding.com.
Q: Can I order by calling the service number?
A: Sorry currently we are not able to take your order by telephone. But we are working hard on bringing you the feature. But you can still use your Smartphone to place an order.
Q: What are special requirements?
A: In order to understand your special requirements more conveniently, you can contact us within 24 hours after placing an order to communicate your special requirements. e.g. the dress has no straps, but you would like to have straps, then we can arrange that, we can provide alterations for all dresses to a certain extent.
Q: Is this a legit company?
A: Please, rest assured that our company is both legal and formal. GirlWedding.com has been verified by Norton Secured Seal and uses HTTPS security protocol. You can pay via PayPal for your order and your payment will be safeguarded. So we are legit and safe to use.
Shipping
Q: How long is the delivery time?
A: Once your dress is made to your size and has been quality inspected, it takes around 7 -12 days to reach you, The exact time depends on your delivery address.
Q: Can I change the delivery address after the order was placed?
A: Yes, please contact our customer service, but note that we can't change the delivery address once the shipping was already processed.
Q: Will I have to pay customs duties, taxes or other fees?
A: You will not be charged any consumption tax. Due to customs policies, the United States, Canada, Australia, the United Kingdom and most EU countries do not need to pay any tariffs. For other countries, please pay attention to the tariff policies of your country.
Q: What is your Return & Refund?
A: A: We support returns and refunds, If you have any questions, please contact us at support@girlwedding.com
Size & Color
Q: How to know my size?
A: Each product description page features a detailed size chart, you can measure yourself and choose the dress size according to the result.
Q: How to measure myself?
A: We use three different factors, Bust, Waist, and Hips. - Bust: Measure around the fullest part of your bust. - Waist: Measure around natural waistline. - Hips: Measure around the fullest part. Make sure you wear tight clothes while measuring yourself. Please check if the dress has a built-in bra, if so, measure yourself without a bra.
Q: My body measurements don't fit a specific size!
A: You can choose custom measurements. Then please note your size (Bust, Waist, Hips) when placing an order, or contact us after placing an order to let us know your size and requirements. This is at no extra cost.
Q: Can I customize the colors?
A: Yes, you can customize the color. Our most commonly used colors are ivory, white and champagne. If you have a custom color requirement, you can note the color you want when placing an order. In order to avoid color differences, you can also contact us to communicate the color.
Payment
Q: Is my payment secure?
A: Definitely yes! We use the highest industry standards to secure our website and the payment process. GirlWedding.com is fully PCI compliant and certified to process payments. Every bit of the information you provide to us is processed and encrypted through the Secure Socket Layer (SSL).
Q: How do I make changes after my order has been placed?
A: If you receive an order confirmation email and notice a mistake with the order, please contact us as soon as possible. support@grilwedding.com. If it’s after business hours, leave us a clear and detailed message with your full name, phone number, and order number (if available) via email.
Dress Size Chart
US
EU
UK
Bust
Waist
Hips
Hollow to Floor
inch
cm
inch
cm
inch
cm
inch
cm
0
30
4
31.5
80
24.5
62
34.75
88
57
144
2
32
6
32.5
83
25.5
65
35.75
91
58
147
4
34
8
33.5
84
26.5
68
36.75
92
58
147
6
36
10
34.5
88
27.5
70
37.75
96
59
150
8
38
12
35.5
90
28.5
72
38.75
98
59
150
10
40
14
36.5
93
29.5
75
39.75
101
60
152
12
42
16
38
97
31
79
41.25
105
60
152
14
44
18
39.5
100
32.5
83
42.75
109
61
155
16
46
20
41
104
34
86
44.25
112
61
155
14W
44
18
41
104
34
86
43.5
110
61
155
16W
46
20
43
109
36.25
92
45.5
116
61
155
18W
48
22
45
114
38.5
98
47.5
121
61
155
20W
50
24
47
119
40.75
104
49.5
126
61
155
22W
52
26
49
124
43
109
51.5
131
61
155
24W
54
28
51
130
45.25
115
53.5
136
61
155
26W
56
30
53
135
47.5
121
55.5
141
61
155
The Hollow to hem(front) measurement of our standard dresses already includes 2 inches (ca.5 cm) extra to fit high heels. Size chart is provided as a general sizing guide only. Specific measurements vary with each style.
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